Customer Service

Should you require information or help, please submit a ticket, send us an email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Most Purchases are delivered in a black box tied with a ribbon, with the exception of certain items. (Our Chocolate Truffles are delivered in a black box with gold imprint with the exception of the Champagne Truffle which is delivered in a creme box of 2. Wrapped with Gold Ribbon and gold imprint. Our Chocolate Bar is delivered with a Black Wrapper and Gold Foil.) Certain items may come in a black mailer box or black mailer bag and will be clearly identified as coming from Candy Bazaar. 
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

Candy Bazaar accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Candy Bazaar offers a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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